Support requests to this email address will not receive a response. If you need to contact the Board of Trustees you can reach Duncan Garvie at. As such the Board of Trustees who manage the service is made up of individuals giving their time freely to the project. The charity’s Governing Documents precludes any of the Trustees serving as an employee of the charity. There are a number of employees working for BetBlocker now but but no person employed by the ADR service draws any income from BetBlocker. The Board of Trustees is made up of various team members from the ADR service. Whilst BetBlocker may now be its own legal entity, the people making the decisions are still the same people that established the service. This move has allowed for significant additional funding to be available to the project, improving both the function of the app itself and the user support available to assist those that need it. Since this point, BetBlocker has received its funding from donations from an array of businesses in the gambling industry. At this point BetBlocker was broken off from the business and established as a charity in its own right. In 2019, after seeing rapid growth in demand for the BetBlocker tool, it was concluded that it was not financially sustainable to continue to run BetBlocker as an add on to the ADR service. BetBlocker was set-up as a way of helping those players that came to the service with a responsible gambling based complaint, specifically because the ADR was uncomfortable channelling those with gambling addiction issues to fee based blocking services. This service manages complaints between players and online gambling operators on behalf of a number of regulatory agencies. If you see anyone else claiming to have founded BetBlocker, the claims are false. Sadly a number of malicious actors within the gambling sector have falsely claimed that they established, or are in some way associated with, BetBlocker.īetBlocker was founded by Alternative Dispute Resolution (ADR) service ThePOGG in 2017.
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